AI Service Platform · Design Centura

Intelligent AI Services That Work 24/7.

Design Centura connects your business with production-ready AI agents that automate workflows, qualify leads, and support customers across every channel.

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No-code deployment Enterprise-grade security Live in days, not months

Customer Support AI Agent

Online · Responding in under 10 seconds
Connected to CRM
Hi, I’m Nova – your Design Centura AI agent. How can I help your team today?
We want to automate FAQs and qualify new leads.
Perfect. I’ll handle first-line support, capture intent, and send qualified leads straight to your sales pipeline.

Last 30 days

3.5x More conversations handled per agent
• 40% faster first response
• 27% more qualified opportunities

What Our AI Services Do

AI That’s Actually Operational

Launch AI agents that plug directly into your stack. From capturing leads to booking meetings and tracking performance, Design Centura AI is built to run live operations, not just demos.

WhatsApp AI Agent

Automate WhatsApp conversations for support, lead capture, and follow-ups with human-like replies.

• Qualifies visitors in real-time
• Sends warm leads to your inbox or CRM

35% more replies

Scheduling AI Assistant

Let AI manage discovery calls and demos by syncing with your calendar and booking availability.

• Reads time zones automatically
• Handles reschedules and reminders

60% fewer back-and-forth emails

Analytics & Insights AI

Monitor conversations, track intent trends, and measure campaign performance in one unified view.

• Conversation quality scores
• Revenue impact reporting

Insight-ready dashboards

E-Commerce AI Shopper

Guide visitors through product discovery, cross-sell smartly, and recover abandoned carts automatically.

• Personalised product suggestions
• Works with your existing store

Higher cart recovery

Benefits

AI Services That Deliver Tangible Outcomes

Design Centura AI replaces repetitive manual work with smart automation, freeing your team to focus on strategy, growth, and high-value conversations.

Customer Support AI Agent
35%
Average reduction in response time across support channels.
60%
Fewer tickets escalated to human agents.
Lead Capture AI Agent
52%
Increase in qualified leads captured from website traffic.
3x
Higher conversion from visitor to booked meeting.
Sales Acceleration AI Agent
40%
Improvement in sales follow-up speed across deals.
3.5x
Increase in revenue influenced by AI-assisted conversations.

Solutions

AI Agents Built for Every Business Need

Whether you’re running a support desk, SaaS product, e-commerce brand, healthcare clinic, or training academy, Design Centura AI adapts to your workflows and tools.

Customer Support

Customer Service AI Agent

Resolve tickets instantly across chat, email, and WhatsApp, while escalating sensitive issues to your team.

  • Understands FAQs, policies, and macros.
  • Passes full conversation context to human agents.
  • Captures satisfaction scores after each interaction.
Ideal for B2B SaaS, service providers, and support-heavy brands.
Healthcare & Clinics

Healthcare Intake AI Agent

Streamline appointment requests, FAQs, and pre-visit questions while respecting your compliance needs.

  • Collects essential patient details securely.
  • Shares appointment options based on your calendar.
  • Guides patients to the right department or specialist.
Ideal for clinics, tele-health platforms, and wellness centers.
Education & Training

Education & Enrollment AI Agent

Guide students through course selection, enrollment queries, and payment plans in real time.

  • Explains course outcomes and schedules.
  • Qualifies serious applicants and books counseling calls.
  • Supports multiple locations and languages.
Ideal for academies, bootcamps, and online learning platforms.
Finance & Banking

Finance & Lending AI Agent

Answer pre-qualification questions, share product options, and route prospects to the right advisor.

  • Explains eligibility, fees, and timelines.
  • Captures KYC-ready information for your team.
  • Follows up with cold prospects automatically.
Ideal for lenders, banking products, and financial advisors.
Logistics & Operations

Logistics & Operations AI Agent

Help customers track orders, shipments, and service requests without waiting on hold.

  • Looks up order and shipment status from your system.
  • Provides ETA updates and exception notifications.
  • Collects feedback on delivery experience.
Ideal for logistics, e-commerce, and field service teams.
HR & Hiring

HR & Recruitment AI Agent

Qualify candidates, answer HR policy questions, and automate interview scheduling.

  • Pre-screens applicants with structured questions.
  • Synchronizes with your applicant tracking system.
  • Shares next steps with candidates automatically.
Ideal for fast-growing teams and recruiting agencies.

FAQs

Frequently Asked Questions

Have questions about how AI services fit into your existing workflows, tools, and security requirements? Here are answers to the topics teams ask us about most.

Design Centura AI services are production-ready AI agents that handle conversation, routing, and automation tasks for your business. Each agent connects to your systems to answer questions, qualify leads, or update records, instead of being a generic chatbot.

Our AI agents can triage support tickets, answer FAQs, capture leads, qualify prospects, schedule meetings, track orders, and collect feedback. We configure task flows based on your business rules, data sources, and escalation paths.

Most teams launch a first production agent in 2–4 weeks. We start with a discovery workshop, connect your tools, train on real conversations, and run a short pilot before moving into full traffic. Complex integrations may take longer, but the process remains iterative.

Yes. The same AI brain can power several channels at once – including website chat, WhatsApp, email, contact forms, and more. You can start with one channel and expand over time while keeping responses and reporting consistent.

We integrate with CRMs, helpdesk software, marketing platforms, and internal APIs using secure connectors. Your AI agent can read, write, and update records based on permissioned access, without storing unnecessary data on our side.

We follow strict access controls, encryption in transit, and audit logging. Your data stays within trusted infrastructure, and we only use it to power the workflows you approve. Compliance-ready configurations are available for regulated industries.

No. Design Centura AI agents are built to support your team, not replace them. AI handles repetitive, high-volume tasks while human experts handle complex, high-value decisions. This partnership drives better customer outcomes and happier teams.

We track KPIs such as response time, resolution rate, lead quality, meetings booked, and revenue influenced. You also get qualitative insights like intent distribution and conversation sentiment to refine playbooks over time.

Ready to launch your first AI agent?

Share a bit about your business and Design Centura will map the fastest path to value.

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